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ShapeLapse Support

ShapeLapse is an iOS app that automatically aligns your body (shoulders and hips) across photos and builds a timelapse video of your changes.

Contact

For questions or bug reports, feel free to email us.
Email: yuya.sato1986@gmail.com
Operator: Yuya Sato (individual developer)

FAQ

Q. I can't save or share my video

Saving and sharing unlock with a single one-time purchase. If you've already purchased but it isn't unlocked, tap "Save" on the result screen, then "Already purchased? Restore purchase" on the paywall. You need to be signed in with the same Apple Account you used for the purchase.

Q. I see "Allow adding to Photos" messages

In iPhone Settings > ShapeLapse > Photos, allow "Add Photos Only".

Q. The camera doesn't work

In iPhone Settings > ShapeLapse, allow Camera access. Even without the camera, you can create videos from your photo library via "Choose Photos & Create Video".

Q. Some photos aren't detected properly

On the review grid, long-press a photo to mark the shoulder and hip positions manually. Tapping a photo switches which person is used, or excludes the photo.

Q. A faint previous photo appears on the camera screen

That's the shooting guide (ghost overlay) that helps you match the same standing position and pose each time. You can hide it anytime with the person-shaped button at the top right of the camera screen. The guide photo is stored only on your device and is overwritten each time you take or import a new photo.

Q. My photos won't load

Fetching photos stored in iCloud requires an internet connection. Check your connection and try again.

Q. Are my photos sent anywhere?

No. Body detection and video creation all happen entirely on your iPhone. See the Privacy Policy for details.